Help your customers find the right part faster
With the Partium Agent Portal you can collaborate on part searches and send an offer to your customer right away.
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Collaborative Part Search
Working as a team is the best way to find the right part. And Partiums Agent Portal gives you the power to do exactly that: Collaborate on Part Searches.
Technicians using Partium Find can quickly request assistance from your parts desk, hotline, or warehouse team to confirm challenging parts. Your agents can take over and continue user searches and quickly resolve parts-related inquiries.
| Seamless handover from search to inquiry |
| Makes experts' life easier by leveraging the technicians' search history |
| Dashboard and notifications keep your technicians informed about the status of their inquiry |
Confirm the right Part
Give technicians an easy way to request parts confirmation from your parts desk, hotline, or warehouse team. Partium's Agent Portal allows your Agents to continue the technicians' search and leverage all their inputs to handle the request quickly and easily.
Chat back and forth with technicians to clarify open questions and log and save their responses for future reference.
Turn parts-related inquiries into a breeze for technicians and agents alike - with Partium.
| Handle parts-related inquiries with ease - for both technicians and agents |
| Use search inputs and history to support your agents |
| Keep your users informed about changes to their parts inquiry |
Send out Offers
Give technicians an easy way to request parts confirmation and offers from your parts desk, hotline, or warehouse team. Partium's Agent Portal allows your agents to continue the technicians' search and leverage all their inputs to handle the request quickly and easily.
Our Agent Portal allows technicians to track their inquiry's status and receive notifications about any changes.
With Partium, it was never easier to turn parts-related inquiries into offers.
| Turn parts-related inquiries into offers and monetize them |
| Help your parts desk and hotline team to work more efficiently |
| Give technicians a fast and straightforward process to order from you |
Stay Up To Date
With Partium, technicians and agents can keep track of their parts inquiries through Partium's easy-to-use dashboard. Keep an eye on the status of the inquiry and receive notifications.
Technicians can track the status of their inquiries and receive notifications about any changes.
With Partium, you can keep agents and technicians informed about their part search inquiries.
| Handle parts-related inquiries with ease - for both technicians and agents |
| Use search inputs and history to support your agents |
| Use your users' inquiries to create offers |
More qualified part search inquiries
Partium helps you to receive qualified support inquiries including images and the customers' search history.
Time saved handling part inquiries
Partium helps your customers and your service agents save time handling part requests.
Streamlined communication with the customer
Partium offers the perfect platform for a transparent and streamlined customer communication.
Get started today!
Reduce the hassle of part search and integrate Partium into your existing procedures.
